Frequently Asked Questions

Ordering Process

1. When should I place my order?

Please place your order 45 business days before your desired delivery date.

If you need a shorter timeline, we'll do our best to accommodate your requirements.

Feel free to contact us through our Bulk Order Inquiry Form to discuss your needs.

2. What products are available for bulk orders?

All regular products available in our online store can be ordered in bulk quantities.

3. Are there any discounts available?

Yes, orders over AUD $8,000 or bulk quantity orders qualify for special wholesale pricing. Please contact us for detailed pricing information.

4. Can you handle urgent orders?

We'll do our best to accommodate urgent requests. Please contact us to discuss your timeline requirements.

Shipping Information

5. How long does delivery take?

For urgent orders, please discuss your requirements during inquiry.

For specific delivery timeframes, please contact our customer service team via chat.

Payment Information

6. What payment methods are available?

We accept the following payment methods:

- Credit Cards

- Bank Transfer

7. Can you provide a quote?

Yes, we can send detailed quotes via email upon request.