Frequently Asked Questions

Ordering Process

1. Which regions do you serve?

We support global bulk order partnerships, with primary markets in Australia, North America, Japan, New Zealand, and Singapore.

If you're from other regions, please don't hesitate to contact us to discuss your specific requirements. We're open to exploring collaboration opportunities worldwide.

2. When should I place my order?

Please place your order 45 business days before your desired delivery date.

If you need a shorter timeline, we'll do our best to accommodate your requirements.

Feel free to contact us through our Bulk Order Inquiry Form to discuss your needs.

3. What products are available for bulk orders?

All regular products available in our online store can be ordered in bulk quantities. Additionally, we offer custom design services for reception desks and other office furniture. We welcome custom orders to meet your specific requirements and preferences. 

4. Are there any discounts available?

Yes, orders over AUD $8,000 or bulk quantity orders qualify for special wholesale pricing. Please contact us for detailed pricing information.

5. Can you handle urgent orders?

We'll do our best to accommodate urgent requests. Please contact us to discuss your timeline requirements.

Shipping Information

6. How long does delivery take?

For urgent orders, please discuss your requirements during inquiry.

For specific delivery timeframes, please contact our customer service team via chat.

Payment Information

7. What payment methods are available?

We accept the following payment methods:

- Credit Cards

- Bank Transfer

8. Can you provide a quote?

Yes, we can send detailed quotes via email upon request.